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Re: DN2820FYKH won´t detect SSD nor HDD: sata port 0 [not installed]

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Yes I did.

In fact, I´ve tried almost every possible combination of settings in BIOS 039, but nothing Works. There are simply no visible disks. Period!

 

So today I got stubborn, and connected my Kingston SSD via a seperate SATA-cable and an external PSU. And voila! The SSD is recognised, and I am now done installing Windows 7. Everything Works fine - just not the internal disk enclosure in the NUC.

 

So I guess I Will have to start the process of RMA at the dealer. Unfortunately the dealer informs me, that Intel does not accept DOA on these NUC´s, but has the policy of ALWAYS repairing and returning units, whitch Means that I cannot just buy a new one and get the RMA unit refunded after it is confirmed defective.

 

That would be sort of OK, as I can live with having an extra unit in stock. But what if the new unit has the same defect? Then I still have the original problem (no driver for an info-display) - and two NUC´s i end up having no use for...!

 

Normally, buying two defective units would be quite unlikely. But as I can read, a lot of people have recieved several defective NUC´s - and I´m not sure I´m willing to take the risk of buying another.

 

So I guess that I have to find another solution (Netbook, SSF or the like as I´m used to) to get my info-display up and running Again. Too bad, as the NUC would have been perfect for the job - if it had been better produced and better supported.

 

As it is, it seems that a great idea and good design is killed by poor quality and lousy support...


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