Goutam: Hello. Thank you for using the Intel Customer Chat Support service. We are glad to be of service. How may I help you?
Ramachandran: Hello Goutam
Goutam: Hello Ramachandran, Good morning.
Ramachandran: what is the ststus of my existing ticket?
Goutam: Kindly stay online for 2 -3 minutes while I check the required information for you.
Ramachandran: sure
Goutam: Thank you for staying online, I appreciate your patience.
Goutam: Mr.Chandran, from the previous chat interaction, I understood that you were not able to install VMWare ESXi server 5.5 on S2600CW board, am I correct?
Goutam: Mr.Chandran, are we connected?
Ramachandran: yes
Goutam: Okay. Are you at the front of the server right now?
Goutam: If Yes, could you restart / start the server and boot into BIOS?
Ramachandran: give me a min
Goutam: Sure.
Ramachandran: yes tell me
Ramachandran: ok i am rebooting the server
Ramachandran: what configuration do you want me to change in the BIOS
Goutam: In BIOS, you need to disable MMIO above 4B feature. i.e., BIOS > Advance > PCI configuration> MMIO above 4GB > disable.
Goutam: May I know how many hard drives have you connected? May I know the hard drive capacity and maker?
Ramachandran: i have connected only 1 SSD
Ramachandran: Samsung 120 GB
Ramachandran: i have disable the MMIO option
Goutam: May I know in which port did you connect hard drive?
Ramachandran: sata port 4
Goutam: Okay, Once disabling MMIO feature, press F10 to save and exit.
Goutam: Could you connect SSD drive on AHCI port?
Goutam: AHCI are white color SATA ports.
Ramachandran: which port number?
Ramachandran: are you aware on what motherboard i am using
Ramachandran: S2600CW2
Goutam: Mr. Chandran, you have connected on correct SATA 4 port.
Ramachandran: yes
Ramachandran: Call me Ram
Goutam: Have you configured any RAID?
Ramachandran: no
Ramachandran: i have chosen AHCI
Goutam: My apologies.
Ramachandran: no prob
Goutam: Once you disable the feature in BIOS, you can insert VMWare ESXi server 5.5 installation disk install OS.
Ramachandran: ok
Ramachandran: i have booted the cd
Goutam: Okay.
Ramachandran: yes its working
Ramachandran: wait
Ramachandran: let the installation complete
Goutam: Please update me the progress. I will be on online.
Goutam: Sure.
Ramachandran: scanning available drivers
Goutam: Okay.
Ramachandran: installing
Goutam: Sounds great.
Ramachandran: Thanks alot Goutam
Goutam: It was my pleasure assisting you Ram.
Ramachandran: you a my life saver
Goutam: You are most welcome, it was a pleasure assisting you.
Goutam: Is there anything else I can assist you with?
Ramachandran: no thank you...
Ramachandran: can you wait a little more time
Goutam: You can continue to use the same reference number, if you any queries.
Goutam: Sure. I will stay connected.
Ramachandran: Thx